Shipping policy

Welcome to XAVIRA

At XAVIRA, we believe that a seamless shopping experience extends beyond checkout. We are committed to ensuring your orders are carefully processed, securely packaged, and delivered with care.

1. Order Processing

All orders are processed within 3-5 business days, excluding weekends and public holidays.

Once your order has been processed and dispatched, you will receive a shipping confirmation email with tracking information, where available.

2. Shipping & Delivery

We are pleased to offer worldwide shipping to eligible destinations.

Estimated delivery times vary depending on your location:

  • Australia: 7-10 business days

  • United States & Canada: 7-15 business days

  • United Kingdom & Europe: 7-15 business days

  • Rest of the World: 15-25 days

Please note that delivery times are estimates and may vary due to customs procedures, carrier delays, public holidays, or other circumstances beyond our control.

3. Shipping Costs

Shipping charges are calculated and displayed at checkout before you complete your purchase.

Any applicable free shipping offers or promotional shipping discounts will be clearly displayed on our website.

4. Order Tracking

Once your order has been shipped, you will receive a confirmation email containing tracking details, where tracking is supported.

Please allow some time for tracking information to become available after dispatch.

5. Customs, Duties & Taxes

International orders may be subject to customs duties, import taxes, or additional fees imposed by the destination country.

Unless otherwise stated at checkout, these charges are the responsibility of the customer.

6. Incorrect Shipping Information

Please ensure that your shipping address and contact information are accurate before placing an order.

If you notice an error, contact our customer support team as soon as possible. We will do our best to assist you before your order is dispatched.

7. Delayed or Missing Deliveries

Although we aim to deliver every order within the estimated timeframe, occasional delays may occur.

If your order is significantly delayed or has not arrived, please contact us so we can assist you in investigating the issue.

Your rights under applicable consumer protection laws remain unaffected.

8. Contact Us

If you have any questions regarding shipping, delivery, or your order, please contact our customer support team.

XAVIRA

Timeless Style. Modern Elegance.

Thank you for choosing XAVIRA. We appreciate your trust and look forward to delivering a beautiful shopping experience.